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Sales Assistant at Hawthorn, Vernon Hills IL USA

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
SALES SUPPORT
Replenish merchandise on the sales floor
Perform stock checks for customers and in support of sales associates
Assist with merchandise floor moves and other visual tasks
Process POS transactions accurately and efficiently
Comply with all sales related policies and procedures
CUSTOMER SERVICE
Greet each customer in a warm and friendly manner
Interact with customers as they enter the store
Respond to customer's questions quickly and accurately
Determine customer's needs and direct them to the appropriate sales associate
Assist the sales associates in resolving all client problems and complaints as needed
Work with stock and sales associates effectively to ensure a fast and seamless customer experience in the fitting rooms
Provide the highest level of customer service to each customer
STOCK SUPPORT:
Schedule must be flexible to work nights, weekends, store openings and closings to meet the needs of the business
Must have the ability to safely lift and carry 30 pounds
Performs stock checks for customers, and in support of sales team
Performs merchandise handling and visual tasks to standard throughout the store
Prepares merchandise to go out onto sales floor with correct hangers, tickets etc. as required
Maintains the sales floor, fitting rooms and Cashwrap; processes and runs go-backs
CASHIER:
Previous experience in retail environment or other cash handling environment preferred
Must have the ability to interact with customers with a high level of enthusiasm, great customer service and patience
Position will also require attention to detail and excellent organizational skills
Must be aware of and comply with all cash management policies and procedures
Works with the cashier team to efficiently wrap and bag merchandise
Maintains a clean and orderly Cashwrap area
Facilitates better customer service between Associate & customer by managing wrapping and reducing waiting time
We are an Equal Opportunity Employer M/D/F/V


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